This policy explains how Metabolic Regen collects, uses, shares, and protects your personal and health information.
Last updated: July 2026
This Privacy Policy describes how Metabolic Regen MD, LLC (Metabolic Regen) collects, uses, discloses, and protects information about you when you visit our website, create an account, or use our services. By using our services, you agree to the practices described in this policy.
We collect information you provide directly, including your name, contact details, date of birth, shipping and billing address, payment information, and the health information you submit during intake, such as your medical history, symptoms, medications, and allergies.
We also collect information automatically when you use our website, such as your device type, browser, IP address, pages viewed, and interactions with the site, using cookies and similar technologies.
We use your information to: facilitate telehealth consultations and connect you with licensed providers; process and fulfill orders and prescriptions; communicate with you about your account, orders, and care; process payments; personalize and improve our services; send you marketing communications where permitted; detect and prevent fraud; and comply with legal and regulatory obligations.
Health information you share with providers and pharmacies through the platform may be protected health information under the Health Insurance Portability and Accountability Act (HIPAA). Providers and pharmacies are covered entities that maintain their own notices of privacy practices. Access to your health information is limited to those who need it to provide or support your care.
We share information with: licensed providers and pharmacies to deliver your care and fulfill prescriptions; service providers that perform functions on our behalf, such as payment processing, shipping, and analytics; and other parties when required by law, to enforce our terms, or to protect the rights and safety of others. We do not sell your personal health information.
We use cookies, pixels, and similar technologies to operate the site, remember your preferences, measure performance, and support marketing. You can control cookies through your browser settings, though disabling them may affect site functionality.
We retain your information for as long as necessary to provide the services, comply with our legal obligations (including medical recordkeeping requirements), resolve disputes, and enforce our agreements.
We maintain administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing or marketing. To exercise these rights, contact us. We will respond consistent with applicable law and any recordkeeping obligations.
Residents of certain states, including California, may have additional rights regarding their personal information, such as the right to know what information is collected, the right to deletion, and the right to opt out of the sale or sharing of personal information. We honor these rights as required by applicable state law.
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it.
We may update this Privacy Policy from time to time. Material changes will be posted with a revised effective date. Your continued use of the services after changes take effect constitutes acceptance of the updated policy.
If you have questions about this policy or your information, contact us at privacy@metabolicregenmd.com.